Updating your mobile number linked to your credit card is a crucial step in maintaining the security and accessibility of your account. If you have changed your mobile number, then you would also need to change the mobile number linked to your credit card. If you simply want to ensure your contact information is current, the process is straightforward.
Just ensure you have your credit card and personal identification details ready, as you will likely need to verify your identity before proceeding with any changes.
Ways to Update or Change the Mobile Number Linked to Your Credit Card
If you are doing this for the first time, then you should know that there are several methods to initiate the process, which are:
- Net Banking
You can go through net banking and change your existing mobile number, which is linked to your credit card. After authenticating, log in to your credit card website, and in the ‘Details’ section, update your mobile number. Finally, you can complete the process with the OTP sent to your device.
- Mobile Banking
A comfortable way to make changes is through your mobile app; follow the steps below to make the necessary changes:
- Open your credit card mobile app
- Navigate to ‘Menu’
- Click on ‘Profile Details’
- Click on the ‘Edit’ button
- Complete the process
- Validate details with OTP received on your device
On completing the process, double-check to ensure you have given the correct number.
- Customer Service
You can also contact customer service; it is often the quickest way to update your mobile number linked to your credit card account. When you call or reach out through online chat or the phone, make sure to have your account details on hand for identity verification. Once you explain that you need to update your mobile number, the representative will guide you through the necessary steps.
- Branch Visit
However, if you want things done in person, then you will need to take some time out and visit a branch nearby. At the branch, speak to the customer representative and ask him to assist you with the process. In some cases, you may need to go through an additional verification step, such as responding to a text message sent to your new number.
Why Is It Important to Keep Your Mobile Number and Other Details Updated?
After your new mobile number is successfully linked to your credit card account, you’ll once again have access to real-time information, such as:
- Important Credit Card Notifications
Starting from deals to seasonal discounts, these notifications can help unlock access to additional perks.
- Real-time Transaction Alerts
Whether you are making a purchase or you have an add-on card, this feature will help you track your expenditure effortlessly.
- Alerts Regarding Fraudulent Activities
By receiving immediate notifications via text, email, or app alerts, you can quickly spot any unauthorised charges and take action before things escalate.
- One-time Passcodes
OTPs add an extra layer of protection when you use your card for online transactions. Typically, you’ll have access to the code, which is sent to your registered phone number or email. This significantly reduces the risk of fraud, especially when shopping or making payments online.
Immediate Actions You Should Take If You Find Something Fishy
Linking your mobile number to your credit card not only adds convenience but also ensures security. If any unauthorised transaction occurs, having your mobile number linked allows you to receive alerts instantly, which can help you spot and report any suspicious activity right away. Measures to take immediately in case you notice a fraud on your credit card:
- Notify your bank
- Block your card
- Call the bank’s customer service to report the fraudulent activity
Contact the cyber-crime toll-free number and report the issue to the Reserve Bank of India (RBI). It’s important to stay calm and take quick action, as credit card transactions take a few days to process. However, quick action will help in minimising any potential damage.
The One Credit Card is a great option if you want convenience and flexibility, especially when it comes to mobile connectivity. Being able to access your credit limit through the mobile app is a game-changer. It’s especially useful if you ever misplace your card or prefer to handle all your transactions digitally.
Additionally, the OneCard App has made it possible to pay off your bills the moment they are released. You can also use the app to control your spending and stay within budget.
This is a highly functional app that shares real-time transaction notifications to ensure that there are no fraudulent activities on your account.
Apart from the security features, the app is loaded with offers you cannot simply miss. You have to know how to get One Card benefits and make the most of them. You can also earn 5X reward points on your top two spending categories every month. What’s more, you can stack up on these bonuses till you decide to redeem them because they don’t have any expiry date. Apply now to enjoy this lifetime free credit card.
